Disputes are handled directly through our customer service department on our "Contact" page or through our "Support" widget at the bottom right corner of our platform when you're logged in.
We review the offer, the messages between you and the promoter, review the work performed by the promoter and make a decision based on all of the facts.
This is why we recommend communicating through our messaging system to ensure that you're protected from any major disputes.
The decision is strictly up to our customer service department.
